Great Service Starts with Real Knowledge
ALERT TRANSMISSION

 

4333 N. Broadway Knoxville, TN 37918
P: 865.687.6946

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testimonials
Scott,
Wanted to thank you for helping us out last week and the diagnosis of the car. We felt you were very thorough in your opinion and thoughts.

The Girls in the Red '95 Mustang
Jan, Becky, Tara

Scott,
I want to thank you for going the extra mile (or should I say hours) to get the pick up out Friday. We had to make a stop in Chattanooga on Saturday. Thanks to you we were able to get home (Texas) Sunday night. Again, thanks for everything!

Dennis Smith
West Texas LeeCo. Inc.

Gentlemen,
I want to commend one of Knoxville's commercial establishments, namely Alert Transmission & Brake Service, Inc., a Napa AutoCare Center.

My husband and I reside in Largo, Florida. On our way to visit our daughter and her family in Knoxville during the Christmas season, our 1994 Plymouth Voyager van had transmission problems. We brought the ban to Alert Transmission to be checked.

We have just accolades for the General Manger, George Winters. He was extremely honest, courteous, and exuded the "I care" attitude and professionalism that we, as customers, desire.

Today, when superior customer service and professionalism are invaluable, Mr. Winters exemplifies these characteristics and much more. Knoxville is extremely fortunate to have such a reputable commercial establishment and such an honest and caring individual such as Mr. Winters.

Sincerely,
Phillip T. & Marie L. Peterson

Scott Brown: Alert Transmission,
Thanks for all your help when our van broke down in November. It was gracious of you to offer to not charge us for some of the labor, since our dealer didn't fix it the first time. They have since paid up. :) I believe your fee was $250. Thanks again for your help.

Bruce Ramseyer

Mr. Scott Brown: Alert Transmission
Dear Scott,
I want to thank you for the exceptional service you provided my family when we experience a failing clutch on our van.

You promised that it would be fixed the same day we brought it in and you delivered on this promise. Even though there were unexpected complications, you stayed after hours in order to have the van ready.

I will recommend you and your business to anyone I know in need of your service. Please let me know if I can ever be of any help to you.

Sincerely,
Bill Dunn
State Representative
16th Legislative District